Snom Provisioning and Management Capability enhanced with ForgeServe ENGAGE support
Manchester, UK, 10 February, 2018 – Swoop Datacom Ltd an industry leader in telephony based IoT services and software development, and Snom, a leading global premium brand for innovative professional and enterprise VoIP phones, today jointly announce the availability of life-cycle management of Snom IP Phones within the Swoop Datacom’s ForgeServe FS-Engage module.
FS – Engage, the management module within the ForgeServe Provisioning suit, was announced in November 2018, and full integration of Snom phones is now complete.
“Integration with Snom was an easy process since the products are all standard based and therefore ideal for use in mix vendor environments. Our single pane of glass approach to device provisioning and management is a comfortable fit with Snom’s interoperability and technology partner programs. ” explained John Bennet CEO of Swoop Datacom Ltd.
FS-Engage provides Snom resellers and corporate users with device management and monitoring capabilities delivered as three management capabilities: Advanced Estate Management, Asset Management and Remote Management.
ForgeServe is a powerful tool empowering support teams to manage their customer’s eco-systems efficiently and cost effectively, reducing mean time to deployment – which will deliver gains in OPEX reduction and margin increases. ForgeServe is a unique and powerful solution that has been engineered specifically to provide resellers and service providers with a robust, capable solution for provisioning and managing IP devices such as voice end points, video equipment and ATA’s.
About Swoop Datacom Ltd
Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. The cutting-edge features delivered through the intuitive UI allow any compatible IP device to be deployed and provisioned to any chosen call control platform and further maintained whilst in their in-life state. Delivered through the distribution channel and nurturing long term customer retention, by allowing organisations to easily adopt the latest IP technologies. Bridging the gap between traditional telecoms and IP based SIP technology adoption.
A leading global premium brand for innovative professional and enterprise VoIP phones, Snom is headquartered in Berlin, Germany. Founded in 1997, Snom is a pioneer in the VoIP industry, launching the world’s first IP phone in 2001. Today, Snom’s product portfolio meets the full spectrum of business communications requirements of call centers, conference rooms and executive management through to safety-conscious industrial environments.
A subsidiary of VTech Holdings Limited since 2016, Snom has offices in Italy, the UK, France and Taiwan and enjoys an excellent global reputation in the Voice-over-IP market. Snom’s products are renowned for their technical innovation, aesthetic design, user-friendliness and outstanding audio quality. The current product portfolio is universally compatible with all leading PBX platforms and Snom products have won numerous awards around the world from independent experts.
Engineered in Germany, Snom’s IP solutions also make an excellent choice for vertical markets, such as healthcare and education, when searching for specialized solutions in business communications, IoT and smart technologies.
Disclaimer “forward looking statements”
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