Vodafone adopt ForgeServe

Vodafone GmbH launch ForgeServe CONNECT, device provisioning solution for One Net Business.

Manchester, UK, June 2 2016 VODAFONE GmbH is investing in new technology to increase the efficiency of their IP device deployment to their UCaaS platform One Net Business, delivering next generation telephony in Germany. The solution they have selected to provide them with zero touch provisioning and estate management of IP devices manufactured by Snom, Yealink, Polycom and Obihai is ForgeServe a comprehensive cloud based device management solution from Swoop Datacom Ltd.

ForgeServe is the world’s first commercial, vendor agnostic, multi-tier, IP device provisioning and management platform. It bridges the gap between traditional telecoms and IP based SIP technology adoption, enabling multi vendor unification.  This unified approach provides a direct benefit to the Vodafone ONB proposition, enabling them to cater for today’s increasingly demanding customer requirements.

Hosted services in Germany are being rapidly deployed in response to the end of life of  ISDN services and the ForgeServe device management suite will enable Vodafone to quickly capitalize on the adoption of hosted voice. The product is a vital part of the logistics and deployment of voice eco-systems in the Vodafone voice portfolio. In addition to deployment simplification it will allow engineers and support agents to fully remote manage devices, saving costs and ensuring that service issues can be dealt with quickly and easily using the device logging and health status reporting.

ForgeServe offers a vendor agnostic approach allowing fully integrated services for all compatible SIP (Session Initiation Protocol) devices. Using ForgeServe Vodafone is able to manage, provision and maintain services to their entire eco system with visibility of location, firmware, status, health and output of preferences.

About Swoop Datacom Ltd

Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. The cutting-edge features delivered through the intuitive UI allow any compatible IP device to be deployed and provisioned to any chosen call control platform and further maintained whilst in their in-life state. Delivered through the distribution channel and nurturing long term customer retention, by allowing organisations to easily adopt the latest IP technologies. Bridging the gap between traditional telecoms and IP based SIP technology adoption.

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